4 Challenges Facing the Logistics Industry and How to Overcome Them

Global supply chains rely on the logistics industry to deliver — no other sector plays such a pivotal role in the supply and circulation of goods. Despite advancements in technology and infrastructure, the logistics industry is under constant pressure from new and existing challenges.

The COVID-19 pandemic exposed supply chain weaknesses, with 93% of supply chain executives intending to increase their supply chain’s agility and resilience.1 There is also a renewed appetite for digitisation. However, 50% of transport and logistics companies say that a lack of digital tools and training is preventing them from fulfilling their digitisation goals.2

In this article, we’re going to look at some major challenges in the logistics industry and how you can overcome them with electronic data interchange (EDI).

Let’s get started.

Suggested reading: Check our our free eBook Agile Supply Chain if you want to learn more about overcoming disruption using EDI

1: Increased demand for visibility

In recent times we have seen an increase in demand for shipment visibility and real-time tracking in both B2B and B2C. As many as 40% of customers think delivery is crucial to customer satisfaction in eCommerce, and 93% want updates on their deliveries.3

As a result, Internet of Things (IoT) sensors and GPS updates have helped establish delivery tracking. However, other practical and technological bottlenecks still prevent businesses from obtaining the desired level of visibility. For example, visibility might be manageable on a regional scale, but problems arise when negotiating purchases and contracts across different jurisdictions. 

One thing is certain, and that is that supply chain visibility is a significant market opportunity. Logistics companies that can provide enhanced visibility possess a competitive advantage over those that cannot.

How EDI can help

EDI plays a fundamental role in supply chain visibility. Firstly, businesses and organisations can maintain tight control of shipping-related documents by digitising shipping paperwork, thus preventing avoidable errors from holding up shipments. EDI also makes the process of sending and receiving documents across different jurisdictions far simpler, alleviating regulatory bottlenecks. 

Businesses can migrate a variety of shipping and delivery documents to EDI for real-time transfer, including: 

  • Advance ship notice
  • Customs documents
  • Inventory documents
  • Invoices and payment documents
  • Purchase orders
  • Shipping details
  • Shipping updates 

Removing manual labour from the delivery process reduces human error, accelerating the movement of goods in the process. As a result, the chances of inventory problems are reduced significantly, thereby increasing cash flow.

2: Prioristing sustainability

Companies across different sectors are focusing much more on sustainability than they were just a few years ago, logistics included. Supply chains are now playing an integral role in helping businesses fulfil their sustainability promises to customers and investors.

A survey of 250 global shipping and logistic companies found that investment in sustainability is not just an ethical exercise, but that sustainable practices deliver improvements across KPIs. This includes cost savings (67%), reputational benefits (59%) and industry leadership (52%).4

Reducing emissions is central to tackling sustainability in logistics, but maximising time and cost savings through supply chain management is also crucial. For example, the Just-In-Time (JIT) approach minimises the time, money, and material cost of maintaining inventory, and improved delivery visibility provides opportunities for route optimisation.

How EDI can help

Improvements in end-to-end supply chain efficiency reduce energy costs and emissions while boosting credibility. Firstly, EDI eliminates the need for paper documentation — representing a major improvement in sustainability for larger businesses, especially those with high paperwork demands.

Beyond that, modern EDI introduces the necessary data infrastructure required to create an effective JIT supply chain. EDI links suppliers and purchasers, ensuring that documents and data are swiftly delivered and received quickly — this is fundamental to JIT. 

#3 Building stronger partner relationships

Logistics is a fast-moving industry involving an abundance of providers and suppliers, making strong long-term partner relationships crucial. As well as an increased demand for internal managed file transfers between internal systems, businesses are increasingly having to deliver these reliable and secure data sharing procedures to meet trading partner requirements. 

Furthermore, there are numerous examples of purchaser-supplier relationships breaking down due to a lack of communication. One of the most prolific was when Apple pressured GT Technologies into a screen manufacturing contract before changing the terms before GT was able to act to save their business. Poor communication and inefficiency compounded issues, and the company later filed for bankruptcy.5

What this demonstrates is that forming strong supply chain relationships at all levels is critical. Developing transparent relationships increases efficiency and avoids nasty surprises in today’s competitive environment.

How EDI can help

EDI is mutually beneficial across the supply chain. Deploying EDI reduces delivery times and enables suppliers to move stock faster, increasing their cash flow and reducing dependency on warehouse space. 

Suppliers and purchasers that deploy EDI have more market opportunities because they’re more attractive business partners. EDI enables them to ‘plug in’ to partner’s infrastructure with minimal systems and processes restructuring. Not only does this streamline essential business processes, but it also forms a value proposition in itself. 

#4 Adapting to the post-COVID world

The global impact of COVID needs little introduction, with companies across almost every sector feeling the impact. While there were both winners and losers in business, few were able to escape without adapting. 

Rising fuel prices and other cost increases were among the major impacts felt by businesses, particularly the rise in freight costs as aviation ground to a halt. In addition, truck driver shortages further highlighted how COVID compounded other logistical challenges in an increasingly complex regulatory landscape.

In the wake of the pandemic, planning, digitisation and restructuring of supply chain infrastructure emerged among the chief methods for recovery and resilience in the face of future disruption. Adaptation is no longer optional for the transportation and logistics industry.

As well as addressing the points above, businesses must seek innovative solutions to their supply chain woes, including the adoption of cutting-edge cloud-based EDI solutions. 

While legacy EDI solutions undoubtedly fulfil their role by facilitating data interchange in established supply chains and networks, modern approaches allow businesses to access cutting-edge EDI tools with minimal disruption. 

Developments in EDI have alleviated the bottleneck of protocols and standards, enabling documents and data to pass securely between businesses. In addition, streamlining two-way communication across supply chains enables optimisation and simplification of trade partnerships, increasing logistical agility and resilience. 

Overcome challenges and increase efficiency with Data Interchange

The logistics industry has utilised EDI for decades to simplify operations. However, the industry now needs a solution that provides efficiency and solves challenges to deliver a competitive advantage in a fierce business environment.

That’s why at Data Interchange we developed EDI-as-a-Service, a hybrid approach to EDI that rectifies many of the deficiencies within legacy systems. This approach brings together on-demand managed services and cloud-based tools, allowing more businesses to make the most of the benefits EDI has to offer.

On top of helping businesses overcome the issues we’ve explored above, EDI-as-a-Service offers a range of benefits in logistics. These include:

  • Increased supply chain visibility: Utilise a single source of truth and get immediate access to all supply chain documents, enhancing visibility across the entire supply chain.
  • Enhanced flexibility: Managed support ensures that businesses can access the expertise and flexibility necessary to adjust to new and emerging challenges the industry faces.
  • Removing barriers: Overcome EDI implementation issues with a solution that accommodates a range of standards and protocols, cutting adoption times and simplifying the onboarding of partners with minimal EDI experience.

As we have seen above, EDI has a crucial role to play in solving supply chain problems in the logistics industry. Get in touch with our team today and find out how Data Interchange could help your business.

1Companies have a range of options for improving resilience

2PWC -The future of the logistics industry

3LinkedIn Pulse – 40% of shoppers think delivery is the most important detail in their shopping experience

4Businesswire – 81% of Companies More Focused Today on Sustainability than Three Years Ago

5GT Advanced says fell victim to ‘bait-and-switch’ by Apple

Transform your approach to supply chain management

Talk to an Expert

    Epicor values your privacy. Website terms and conditions.


    ANSI X12 EDI 865 T-Set: Structure, Benefits & Use Cases

    The VDA 4987 Message: Structure, Benefits & Use Cases

    ANSI X12 EDI 850 T-Set: Structure, Benefits & Use Cases

    The VDA 4938 Message: Structure, Benefits & Use Cases

    The EDIFACT DELJIT T-Set: Structure, Benefits & Use Cases

    The EDIFACT DELFOR T-Set: Structure, Benefits & Use Cases

    The VDA 4915 Message Explained

    The VDA 4905 Message Explained

    T-Sets | ANSI X12 810

    How to optimise your EDI and ERP system integration

    T-Sets | ANSI X12 997



    Exploring Cloud EDI Services in ERP: Architecture, Security, and Scalability

    VDA Explained: Message Standards and Transaction Sets

    ANSI X12 Explained: Message Standards and Transaction Sets

    EDIFACT Explained: Message Standards and Transaction Sets

    The Power of Web EDI for Global Supply Chains

    How to Get the Most Out of AS2

    How EDI Simplifies Transactions in the Manufacturing Sector

    Why Your Automotive Supply Chain Needs an OFTP2 Connection

    Digital Supply Chain Trends Impacting 2023 and Beyond

    How to Manage Global Supply Chain Complexities

    How to Overcome Supply Chain Risk

    What is the Future of Supply Chain Management in 2023?

    How to Improve your Supply Chain Strategy

    Why Scalable EDI is Integral to Rapid Business Growth

    How to Pick the Right EDI File Transfer Protocol

    An Introduction to OFTP2 (Odette File Transfer Protocol)

    What are the Costs of EDI Implementation?

    What is PEPPOL?

    A Guide to EDI Protocols

    EDI VAN Costs: Get the Right Solution for your Business

    How Much Does EDI Cost?

    How Do On-Premise EDI Solutions Work?

    Our Plan at Data Interchange to Change EDI and Supply Chain Management

    Integrating EDI with your ERP

    In-house vs Managed Service EDI

    What is an API Integration? And how does it affect EDI?

    Epicor Acquires EDI Provider Data Interchange

    6 Benefits of EDI in the Logistics Industry

    Top EDI Solution Providers in 2023

    Solving Supply Chain Problems in the Logistics Industry

    B2B EDI Integration Best Practices in 2023

    How to Choose The Right EDI Provider in 2022

    Supply Chain Analytics Trends in 2022

    Future-proof your business: Take Advantage of Market Growth

    Announcement: Andrew Filby becomes CEO of Data Interchange

    7 Advantages of EDI in The Automotive Industry

    Consumer Expectations cause Demand for Integrated Data

    How to Optimise Your Automotive Supply Chain Processes

    Post-Pandemic Supply Chain Challenges Increase the Pressure

    EDI Made Simple for the Automotive Industry

    Overcoming Supply Chain Visibility Issues in the Automotive Industry

    Complex Supply Chain Problems and Simple Solutions

    Supply Chain Flexibility: Why your customers need it

    5 Automotive Supply Chain Challenges Facing the Industry

    Supplier Performance Management Reimagined in 2023

    How to Unite Emerging Supply Chain Management Technology Trends

    Meet the Team: Marketing

    Supplier Management Best Practices after COVID-19

    The Future of EDI: Looking Beyond 2025

    The top three supply chain data exchange requirements

    The Advantages of EDI in E-Commerce: How to Gain a Competitive Advantage Online in 2021

    A Crash Course on EDI Industry Standards: ANSI x12 vs EDIFACT vs OFTP and more

    What is EDI Mapping?

    What is EDI: The History and Future of Electronic Data Interchange

    The Future of the Automotive Supply Chain

    Supplier Relationship Management: How to reduce risk and improve performance

    How EDI-as-a-Service Changes Supply Chain Best Practices in 2021

    Agile Supplier Onboarding: Supply Chain Security in Uncertain Times

    The impact of failed EDI on Supply Chain

    Cloud-Based EDI Solutions vs On-Premise

    Different Types of EDI Compared

    5 Most Common EDI Implementation Issues and How to Solve Them

    Are your EDI documents ready for the new EU/UK customs border?

    B2B Integration Challenges

    EDI vs API: Bridge the B2B connectivity gap

    Ten things to look for in an EDI Managed Service Provider

    World Mental Health Day 2020

    Logicalis & Data Interchange – partnering for success

    EDI – A data integration service critical to business success

    Joining forces with SnapLogic: bringing together market leading iPaaS and EDI solutions

    Joining Data Interchange: My lockdown experience

    Data Interchange announces strategic partnership with SmarterPay

    Access new trading partners quickly for COVID-19 support

    Keeping supply chains moving

    Our Web EDI solution gets a makeover

    Coronavirus: Our Business Continuity Plan

    With love from Data Interchange ♥

    A new decade, renewed ambition and the next generation

    Brexit and EDI

    Data Interchange transform their Support service for an improved customer experience

    Interview: An update on Data Interchange’s new CEO, Robert Steiner

    Data Interchange appoints Robert Steiner as new CEO

    MQ messages over ENX – Renault

    Five key questions for your EDI provider

    Data Interchange at the Odette Conference 2018

    How to select the right EDI provider

    Future proof your EDI and unleash growth

    EDI: the Supply chain performance enhancer

    Taking cost out of the chain

    Non-EDI users held up in the mail

    Over 41% of companies at risk without EDI

    ​Consolidating VAN providers

    Increase visibility and productivity of supply chain logistics with Data Interchange’s B2B integration solutions

    Data Interchange wins large business of the year award

    Data Interchange launch new Support Portal

    Data Interchange will be showcasing our EDI solution offerings and promoting the benefits of MMOG/LE

    Metaldyne receive special recognition from Ford for 11th consecutive year

    Making the move to cloud based EDI Solutions

    Top 5 reasons to switch to EDI Managed Services

    Data Interchange to power QAD Managed EDI On Demand