Data Interchange
  • Home
  • Solutions
    • All Solutions
    • DiNet – VAN Network
    • Web EDI – Supply Chain
    • Managed Services
    • EDI Consulting Services
    • Products & Services
  • Industries
  • About Us 
    • About Us
    • News
    • Customer Success
    • Careers
    • Leadership Team
  • Partners
    • Partner Login
  • Support
  • Contact
  • Menu
  • Home
  • Solutions
    • All Solutions
    • DiNet – VAN Network
    • Web EDI – Supply Chain
    • Managed Services
    • EDI Consulting Services
    • Products & Services
  • Industries
  • About Us 
    • About Us
    • News
    • Customer Success
    • Careers
    • Leadership Team
  • Partners
    • Partner Login
  • Support
  • Contact

Interview: An update on
Data Interchange’s new CEO,
Robert Steiner

In September 2019, Data Interchange took the decision to add a CEO to the structure of the business, leaving both Ieuan and Ewan Friend on the board of directors and Robert Steiner (new CEO) in charge of the day-to-day management of the business.

Let’s find out a little bit about Robert and how he has found Data Interchange so far in this interview!

Good morning Robert, thank you for agreeing to meet me this morning. I’ll dive straight in as I know you’re a busy man.

So, to kick things off, let’s firstly find out a bit about you. What do you do in your spare time?

“Mainly biking, running, skiing and walking the dog.

My hobbies have changed a lot over the years as my children grew up. Currently I do a lot of sports in my spare time as I’m one of those people that always need to be doing something. My worst nightmare would be a beach holiday of more than two days out in nowhere.”

How has your time at Data Interchange been so far?

“Extremely interesting and intensive.”

Why Data Interchange?

“The business challenge of transitioning and growing Data Interchange from where it is now to something new and bigger.”

How do you see the company changing over the coming years?

“Data Interchange is going to transition from a company that provides bespoke EDI customer solutions based on several products to one that provides standard cloud-based EDI software solutions. More details will follow soon.”

What has been the most challenging and exciting part of your career?

“During the internet “bubble” (1998 to 2003/4) where I was involved in various venture capital backed start-up companies, including internet security and content management. Subsequently, after the bubble burst, I moved to working as a turn-around manager.”

What’s great about DI?

“The number of very dedicated and highly committed people. The people are great!”

If you could describe yourself in one word what would it be?

“Focused.”

What’s your style of leadership?

“My style of leadership is to work with my management team on the strategy and then to provide objectives, guidelines and framework (financial, policies, etc.) and then to motivate, coach/support my team, but also to provide the necessary positive and negative feedback.

Be tough but be fair.”

Tell me about an accomplishment that shaped your career…

“A little bit of background…In 2000 (during the internet bubble) I was COO of a software and services company with £5 million revenue which, at the time, went public with a valuation of £300 Million! The business plan stated in the IPO prospective was to go from the current £5 million revenue to £15 million revenue in the first year. I managed to close the year at £14.7 million, so very close.

This particular accomplishment shaped my career as I learnt a few, but important lessons. One of those was speed – when you have a challenging objective you need to make decisions and make them quickly based on the best information available; there is no time for long deliberations and analysis! Another lesson I learnt was that real stretch goals can be reached but they have consequences (both business and personal). However, the biggest lesson that did shape my career was the lesson of teamwork. My success was based on the very close teamwork of my management team and everyone in the company – there was a common objective. Having the best management team has been the base of my success ever since.”

Thank you Robert. That concludes my questions. It sounds like you’ve hit the ground running with Data Interchange and are putting your previous experience into play. I wish you the best of luck!

RELATED ARTICLES

Different Types of EDI Compared

https://datainterchange.com/wp-content/uploads/2021/01/woman-hands-connecting-couple-puzzle-piece-against-sunrise-effect-businesswoman-holding-wood-jigsaw_t20_VLQo43-scaled.jpg 1366 2048 ScarlettG https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png ScarlettG2021-01-15 08:52:352021-01-15 08:52:35Different Types of EDI Compared

5 Most Common EDI Implementation Issues

https://datainterchange.com/wp-content/uploads/2021/01/instruction-plan-planning-strategy-order-goal-systematize-set-action-priority-organization-procedure_t20_VWy4Wl.jpg 1447 2047 ScarlettG https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png ScarlettG2021-01-08 16:54:342021-01-15 08:56:025 Most Common EDI Implementation Issues
Brexit and EDI

Are your EDI documents ready for the new EU/UK customs border?

https://datainterchange.com/wp-content/uploads/2020/01/Brexit-scaled.jpg 1366 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-12-16 10:49:542020-12-16 11:01:36Are your EDI documents ready for the new EU/UK customs border?

B2B Integration Challenges

https://datainterchange.com/wp-content/uploads/2020/11/B2B-Integration-Challenges-Article-image-scaled.jpg 1589 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-11-09 09:34:032020-11-09 09:37:08B2B Integration Challenges

EDI vs API: Bridge the B2B connectivity gap

https://datainterchange.com/wp-content/uploads/2020/10/EDI-vs-API-bridge-the-gap-Article-image-scaled.jpg 1590 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-11-05 11:54:392020-11-05 13:16:12EDI vs API: Bridge the B2B connectivity gap
Ten number image

Ten things to look for in an EDI Managed Service Provider

https://datainterchange.com/wp-content/uploads/2020/09/shutterstock_1193635258-01-scaled.jpg 1638 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-10-23 09:35:302020-11-18 12:18:38Ten things to look for in an EDI Managed Service Provider

World Mental Health Day 2020

https://datainterchange.com/wp-content/uploads/2020/10/Hands-holding-heart-world-mental-health-day-scaled.jpg 1365 2048 Natasha Sephton-Pike https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Natasha Sephton-Pike2020-10-09 08:17:582020-10-12 09:27:50World Mental Health Day 2020

At work: Simon Palmer, Customer Solutions Director

https://datainterchange.com/wp-content/uploads/2020/09/SP-at-work-Article-image.png 1589 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-09-30 13:42:572020-09-30 13:43:52At work: Simon Palmer, Customer Solutions Director
At home

At home: Simon Palmer, Customer Solutions Director

https://datainterchange.com/wp-content/uploads/2020/09/At-home-SP-Article-image.png 1589 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-09-21 13:15:382020-09-21 13:15:38At home: Simon Palmer, Customer Solutions Director
Image of clouds in the shape of arrows pointing to the sky

Logicalis & Data Interchange - partnering for success

https://datainterchange.com/wp-content/uploads/2020/09/Logicalis-DI-partnership-feature-Article-image.png 1589 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-09-08 10:52:132020-09-08 10:53:03Logicalis & Data Interchange - partnering for success
Data Integration shown by circuit board lines lit up and crossing over each other

EDI – A data integration service critical to business success

https://datainterchange.com/wp-content/uploads/2020/08/Data-Integration-scaled.jpg 1119 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-08-27 08:19:462020-08-27 08:55:24EDI – A data integration service critical to business success
SnapLogic and Data Interchange IPaaS and EDI Partnership

Joining forces with SnapLogic: bringing together market leading iPaaS and EDI solutions

https://datainterchange.com/wp-content/uploads/2020/08/SnapLogic-Partnership-Article-image.png 1589 2048 Chris Mitchell https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Chris Mitchell2020-08-20 08:08:132020-08-20 08:37:29Joining forces with SnapLogic: bringing together market leading iPaaS and EDI solutions
Hannah's Workspace at home

Joining Data Interchange: My lockdown experience

https://datainterchange.com/wp-content/uploads/2020/08/workfromhome.jpg 1192 1536 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-08-18 16:04:132020-08-19 14:25:06Joining Data Interchange: My lockdown experience
Data Interchange partnership with Smarterpay

Data Interchange announces strategic partnership with SmarterPay

https://datainterchange.com/wp-content/uploads/2020/06/shutterstock_704021326-1-scaled.jpg 1366 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-06-22 08:27:192020-06-22 08:27:22Data Interchange announces strategic partnership with SmarterPay
Access new trading partners quickly for COVID-19 support

Access new trading partners quickly for COVID-19 support

https://datainterchange.com/wp-content/uploads/2020/04/Access-new-trading-partners-quickly-for-COVID-19-support-scaled.jpg 1367 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-04-23 08:49:302020-05-27 14:14:18Access new trading partners quickly for COVID-19 support
Keeping supply chains moving

Keeping supply chains moving

https://datainterchange.com/wp-content/uploads/2020/03/shutterstock_7446739-Horizontal-scaled.jpg 1365 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-03-31 10:18:262020-04-01 12:21:10Keeping supply chains moving
Web EDI digital supply chain through a web based browser dashboard from Data Interchange

Our Web EDI solution gets a makeover

https://datainterchange.com/wp-content/uploads/2020/01/Web-EDI-Page-header.jpg 1180 2000 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-03-11 10:46:332020-03-12 11:10:10Our Web EDI solution gets a makeover
Person at home with Coronavirus

Coronavirus: Our Business Continuity Plan

https://datainterchange.com/wp-content/uploads/2020/03/Coronvirus-Article-Image-scaled.jpg 1363 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-03-10 09:17:082020-03-11 10:44:28Coronavirus: Our Business Continuity Plan

With love from Data Interchange ♥

https://datainterchange.com/wp-content/uploads/2020/02/data-INterchange-image-e1582115475491.jpg 814 881 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-02-14 15:24:322020-03-12 11:11:35With love from Data Interchange ♥
Digital Invoice EOL

Digital Invoice Portal End of Life

https://datainterchange.com/wp-content/uploads/2020/02/Digital-Invoice-EOL-scaled.jpg 1365 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-02-10 14:07:362020-03-11 11:19:58Digital Invoice Portal End of Life
A new decade, renewed ambition and the next generation

A new decade, renewed ambition and the next generation

https://datainterchange.com/wp-content/uploads/2020/02/A-new-decade-renewed-ambition-and-the-next-generation-scaled.jpg 1066 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-02-07 14:49:262020-03-11 11:24:06A new decade, renewed ambition and the next generation
Brexit and EDI

Brexit and EDI

https://datainterchange.com/wp-content/uploads/2020/01/Brexit-scaled.jpg 1366 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-01-28 11:00:012020-03-11 10:51:03Brexit and EDI
EDI Support services from Data Interchange

Data Interchange transform their Support service for an improved customer experience

https://datainterchange.com/wp-content/uploads/2020/01/Support-Hero-Image-1-scaled.jpg 1366 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-01-10 13:56:472020-03-11 11:31:47Data Interchange transform their Support service for an improved customer experience
CEO interview with Robert Steiner

Interview: An update on Data Interchange's new CEO, Robert Steiner

https://datainterchange.com/wp-content/uploads/2020/01/Robert-Steiner-Interview-crop.png 780 1501 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2020-01-07 09:31:392020-01-23 11:42:29Interview: An update on Data Interchange's new CEO, Robert Steiner
Customer Solutions Director appointed by Data Interchange

Customer Solutions Director appointed by Data Interchange

https://datainterchange.com/wp-content/uploads/2019/12/59A8233-1-scaled.jpg 1366 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2019-12-10 13:21:512020-03-11 11:35:40Customer Solutions Director appointed by Data Interchange
Robert Steiner, CEO - Data Interchange

Data Interchange appoints Robert Steiner as new CEO

https://datainterchange.com/wp-content/uploads/2019/09/robertphoto.png 1075 1920 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2019-09-18 12:24:562020-01-22 11:40:47Data Interchange appoints Robert Steiner as new CEO
Hosted IBM MQ Server over ENX network for Renault

MQ messages over ENX - Renault

https://datainterchange.com/wp-content/uploads/2019/08/209227-scaled.jpg 1366 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2019-08-21 10:23:022020-01-22 11:42:04MQ messages over ENX - Renault
Data Interchange News/Blog: 5 key questions to ask your EDI provider

Five key questions for your EDI provider

https://datainterchange.com/wp-content/uploads/2019/06/as4eu-conformance.jpg 961 2040 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2019-08-21 10:15:192020-01-23 11:44:10Five key questions for your EDI provider

Data Interchange at the Odette Conference 2018

https://datainterchange.com/wp-content/uploads/2019/06/odette-confrenece-2018.jpg 961 2040 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2018-10-09 10:57:262020-01-22 12:23:07Data Interchange at the Odette Conference 2018
Data Interchange News/Blog: How to select the right EDI provider

How to select the right EDI provider

https://datainterchange.com/wp-content/uploads/2017/08/16-scaled.jpg 1366 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2017-08-05 14:04:252020-01-22 12:26:08How to select the right EDI provider
Data Interchange News/Blog: Future proof your EDI and unleash growth

Future proof your EDI and unleash growth

https://datainterchange.com/wp-content/uploads/2017/06/2038-scaled.jpg 1013 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2017-06-13 13:52:002020-01-22 12:41:53Future proof your EDI and unleash growth
Data Interchange News/Blog: EDI The supply chain performance enhancer

EDI: the Supply chain performance enhancer

https://datainterchange.com/wp-content/uploads/2017/06/128-scaled.jpg 960 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2017-06-03 14:14:142020-01-22 13:53:48EDI: the Supply chain performance enhancer
Data Interchange News/Blog: Taking cost out of the Supply Chain

Taking cost out of the chain

https://datainterchange.com/wp-content/uploads/2017/05/67-scaled.jpg 1367 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2017-05-07 13:29:192020-01-22 13:54:56Taking cost out of the chain
Data Interchange News/Blog: Non EDI users held up in the mail

Non-EDI users held up in the mail

https://datainterchange.com/wp-content/uploads/2017/02/39140-scaled.jpg 1366 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2017-02-06 12:54:522020-01-22 13:57:43Non-EDI users held up in the mail
Data Interchange News/Blog: Over 41% of companies at risk without EDI

Over 41% of companies at risk without EDI

https://datainterchange.com/wp-content/uploads/2017/01/176-scaled.jpg 1366 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2017-01-01 13:39:222020-01-22 14:02:13Over 41% of companies at risk without EDI
Data Interchange News/Blog: Consolidating EDI VAN suppliers

​Consolidating VAN suppliers

https://datainterchange.com/wp-content/uploads/2016/12/shutterstock_97437467-scaled.jpg 1534 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2016-12-18 13:59:572020-01-22 14:08:21​Consolidating VAN suppliers
Data Interchange News/Blog: Increase visibility and productivity of supply chain logistics

Increase visibility and productivity of supply chain logistics with Data Interchange’s B2B integration solutions

https://datainterchange.com/wp-content/uploads/2015/04/shutterstock_635537081-scaled.jpg 1367 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2015-04-17 13:08:282020-05-22 08:02:30Increase visibility and productivity of supply chain logistics with Data Interchange’s B2B integration solutions
Data Interchange News/Blog: Data Interchange wins large business of the year award

Data Interchange wins large business of the year award

https://datainterchange.com/wp-content/uploads/2014/11/2339-scaled.jpg 1127 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2014-11-27 12:49:312020-01-22 14:16:54Data Interchange wins large business of the year award
Data Interchange News/Blog: Data Interchange launches new support portal

Data Interchange launch new Support Portal

https://datainterchange.com/wp-content/uploads/2014/08/2200-scaled.jpg 1006 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2014-08-05 12:29:012020-01-22 14:18:29Data Interchange launch new Support Portal
Data Interchange News/Blog: Data Interchange will be showcasing our EDI solution offerings and promoting the benefits of MMOG/LE

Data Interchange will be showcasing our EDI solution offerings and promoting the benefits of MMOG/LE

https://datainterchange.com/wp-content/uploads/2014/05/10740-scaled.jpg 1366 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2014-05-16 12:12:292020-01-22 14:19:37Data Interchange will be showcasing our EDI solution offerings and promoting the benefits of MMOG/LE
Data Interchange News/Blog: Metaldyne receive special recognition from Ford

Metaldyne receive special recognition from Ford for 11th consecutive year

https://datainterchange.com/wp-content/uploads/2014/05/14124-scaled.jpg 1366 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2014-05-09 12:39:352020-01-22 14:21:07Metaldyne receive special recognition from Ford for 11th consecutive year
Data Interchange News/Blog: making the move to cloud based EDI solutions

Making the move to cloud based EDI Solutions

https://datainterchange.com/wp-content/uploads/2013/11/771-scaled.jpg 1366 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2013-11-13 13:16:592020-01-22 14:21:45Making the move to cloud based EDI Solutions
Data Interchange News/Blog: 5 reasons to switch to EDI Managed Services

Top 5 reasons to switch to EDI Managed Services

https://datainterchange.com/wp-content/uploads/2013/11/1479-scaled.jpg 1366 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2013-11-11 13:44:312020-01-22 14:23:31Top 5 reasons to switch to EDI Managed Services
Data Interchange News/Blog: Data Interchange to power QAD Manged EDI on Demand

Data Interchange to power QAD Managed EDI On Demand

https://datainterchange.com/wp-content/uploads/2013/05/1804-scaled.jpg 1366 2048 Charlie Hawkins https://www.datainterchange.com/wp-content/uploads/2019/06/datainterchange-web-logo-300x138.png Charlie Hawkins2013-05-06 13:02:532020-01-22 14:24:08Data Interchange to power QAD Managed EDI On Demand
PreviousNext

+44 (0) 1733 371311
info@datainterchange.com

View our LinkedIn profile

Solutions

B2B Communication Hub
Web EDI – Supply Chain
Managed Services
EDI Professional Services

Products & Services

Darwin
Odex
Epic
Hosted IBM MQ Server
XE EDI Mapping Tool
DVLA KADOE

About Us

News
Partners
Industries
Contact

Support

Service Desk
Licensing Portal
Remote Support

© Copyright 2020 - Data Interchange PLC
Terms & Conditions | Cookie Policy | Privacy Policy (GDPR) | Legal
Scroll to top

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close