EDI Managed Services
Eradicate your Supply Chain pain with an EDI Managed Service.
No Restricted Capacity
No Lack of Capability
No Limited Coverage
Eradicate your supply chain pain
“Switching to the Managed Service meant that we had a solution fully managed and hosted by experts”
Sertec
We find the most common EDI operational problems are:
- Not being able to scale to meet demand
- Lacking EDI in-house skills
- Struggling to achieve 24/7 EDI support
By outsourcing your B2B data integration and EDI requirements you will benefit from more efficient and cost-effective expertise. EDI Managed Services from Data Interchange lets you focus on your core business. As a you would expect, every aspect of your B2B data integration is managed by us.
Managing your B2B data integrations is complex, costly and time consuming. Thus, taking the focus away from your core business. Retaining, developing and recruiting staff with the necessary EDI skills to manage this complexity is challenging. When problems occur, fixing connection and data translation issues takes time and a detailed understanding of various EDI standards. Failure to resolve these problems efficiently will weaken your reputation and could result in financial penalties.
Reduce costs, increase your agility and extend your in-house expertise. We provide end-to-end integration to ensure your data exchange runs smoothly. Working with your business partners, we configure your implementation, ensure business continuity and risk-free outcomes. Our Managed Services will provide your business with a proven return on investment as we provide the required EDI expertise.
Your Managed Service could be…
An extension of your business
Our Service Delivery Managers become an extension of your business. Also, your point of contact for your B2B integration requirements.
Smooth trading partner onboarding
Our Managed Services team liaise with customers, suppliers, and other third-party networks. They on-board new partners and migrate EDI message flows on your behalf.
Seamlessly connected
Our EDI experts provide a range of B2B integration and translation services. They ensure your internal systems are seamlessly connected and operate efficiently.
Real-time data visibility
Our dashboard lets you see your entire file exchange process. You can view real-time alerts and use enhanced reporting tools.
Proactively supported
Our EDI specialist team proactively monitors your processes and file exchanges 24/7. Also, they quickly respond to any issues that may arise.
Delivered on-time, every time
Our experienced project management team will manage the entire roll-out of your managed service. For example, from collecting initial requirements through to service implementation.
Your steps to supply chain success
1. Discovery Phase
This is where we work with you to understand any supply chain challenges you currently have and where you want to be as a business.
2. Project Phase
Here we create the project plan, schedule the work, and execute it. At the end of this phase your EDI Managed Service is ready to go live.
3. Service Quality Phase
In this third phase we set your EDI Managed Service live, but keep in touch to make sure everything is working and you are happy.
4. BAU - Business as usual
This last phase is where we hand you over to your Service Delivery Manager who will be your point of contact for the future.
Case study
Slide 3 - Sertec
“The quiet efficiency of Data Interchange has helped protect Sertec in the ever demanding world of the Automotive Supply Chain, ensuring that we always meet the needs of our customers and providing efficiency gains throughout the business”
Lee Chatfield, Sertec.
If you’re not sure what you need, let us guide you through.
