Find out more about the expertise of our experienced leadership team. Got a challenge you need help with? Reach out.
Our Company Leader
Robert Steiner is responsible for our leadership team and Data Interchange’s overall direction. Being an experienced leader of technology businesses and VC, he brings expertise in global business management with a focus on growth. He has an MBA Graduate of Zurich School of Business Administration.
Previously, Robert was co-responsible for global consulting services at QAD, a global solutions partner providing specialist cloud ERP and manufacturing solutions. He led two of the fastest growing business units: Interoperability (integration and cloud-based EDI services) and Automation Solutions as well as all technical services.
He has held leadership roles with other technology businesses including JDA and Ascio Technologies. Also, board membership of Kapow Technologies, IntelePeer and Scalado.
Research and Development Leader
Andrew Filby heads software development, testing, UX design and product management at Data Interchange. He has worked in EDI since the very beginning and has an exceptional knowledge of its applications in business and trading relationships.
Andrew joined Data Interchange in its start-up days. He was part of the original group who worked with ODETTE on EDI standards for the automotive industry and he wrote the first ODETTE FTP.
Working with Data Interchange’s customers over the years has given Andrew insight and understanding of EDI systems and cloud products. As Development Director, Andrew and his wider team work with customers to gain insight into their changing requirements. This shapes the company’s product roadmap.
Customer Solutions Leader
Customer Solutions Director
Simon Palmer is responsible for IT, Infrastructure and Customer Success at Data Interchange. Also, he determines the company’s technology strategy as it transitions to the cloud.
His priority is to maintain strong customer relationships and win trust by aligning appropriate resources. As a result, Simon’s teams ensure that every customer receives the level of service and support they require. Enabling them to achieve their business outcomes.
Simon brings extensive leadership experience in managed IT services. Therefore, he has worked in many business environments from small to large organisations, as a Consultant and up to Director.
His earlier roles have all been around service provision, service delivery and support. During which, he has worked with both traditional and cloud-based infrastructures.
Susan is a CIMA qualified accountant with 20+ years’ experience. She joined Data Interchange in 2016 to establish a Management Accounting function to support the leadership team. Now she heads the company’s Finance and Administration sections. As a result, she provides financial control and support to the commercial decision-making functions within the company.
The implementation and management of finance systems which enable the company to track its performance is Susan’s responsibility. Also, she has a treasury management role. This is key to funding the company’s programme of investment in products and services.
Susan holds a BSc in Maths and Statistics from Imperial College London, and a Masters in Statistics from the University of Kent.
Human Resources Leader
Jason is an MCIPD qualified HR professional with over 20 years’ experience. From family-owned to FTSE 250 public limited companies.
Pret a Manger, Virgin and Carlsberg are just a few of the household names he has worked with. Hence, he has delivered projects across Europe, North America and Asia.
Jason joined Data Interchange in 2019 to partner the leadership team and develop a HR strategy. One which supports the business and helps people to perform at their best. Also, to develop their careers and enjoy their work.
Jason’s role is hands-on and strategic. He is responsible for supporting the growth of the organisation through the recruitment and development of our great people.
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