Senior Business Analyst
Reporting to: Head of Product Management
Location: Peterborough / Flexible with home working
Role: Permanent, full time
Data Interchange is a global leader in providing expert EDI and eBusiness solutions. For more than three decades we have been creating connections between businesses and have helped thousands of satisfied customers all over the world to do business electronically. While people trust us for our technical capability and specialist EDI experience, it is our approach that really sets us apart. Data Interchange was founded on the idea of finding brilliantly simple solutions to the challenge’s businesses face every day.
About The Role
Day-to-day, the Senior Business Analyst at Data Interchange will work across the business, and alongside the Product Management team, bringing expert input and clarity to the on-going development of Data Interchange’s platforms. The Senior Business Analyst builds relationships with all key stakeholders, and other relevant internal and external parties, service providers and suppliers, working directly with customers where appropriate. To understand end user and service provider use cases, a strong interaction with Data Interchange’s Pre-Sales team and Customer Solutions’ professional services and service desk teams is expected.
In support of the Product Management team, the Senior Business Analyst will take high-level features and requirements and use a variety of methods to determine further detailed requirements, removing ambiguity of design, and making recommendations to the product management team regarding implementation and priorities. It is expected that the Senior Business Analyst will interact with the UX team to ensure mockups are established that express the required design in a consistent and simple manner.
Working with the Development team, the Senior Business Analyst will drill down into the detailed requirements to ensure they are well formed, express the desired outcomes of the Product Manager, and are clearly understood by all. In addition, they will assist in the creation of backlogs, including epics, features and user stories, promoting effective and consistent communication at all times.
The Senior Business Analyst will understand the impact of designs and changes to operational/business processes and documentation, identify and mitigate project and organisational risks.
Documentation is expected to be a key deliverable for the Senior Business Analyst. From detailed requirements to solution design, user stories and training material, the Senior Business Analyst will communicate clearly across the business, providing content that can be used to ensure effective knowledge transfer or be repurposed as required.
Essential Skills / Knowledge:
The following qualifications or experience are required to successfully perform this role:
- An excellent understanding of the benefits and limitations of EDI software and services, knowledge of Data Interchange products would be a great bonus.
- A strong understanding of global EDI standards and their associated uses across industries and different business processes.
- Keen problem solver who can think around the issue and provide tailored solutions
- Adept with data, spreadsheets and database enquiries
- Experience working with Agile development teams
- Experience working in cross-functional teams
- Excellent communication skills including writing, presenting and public speaking
- Knowledge of product management processes
- Experience working with service providers
Why work at Data Interchange?
As well as competitive rates of pay, we reward our people with a benefits package that includes individual training budget, subsidised gym membership, cycle to work & tech scheme and life assurance.
Data Interchange are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion, or belief.
Feel like you fit this role, but do not meet all the requirements? We strive for fresh perspectives, so we would welcome your application.